20 July 2008

LandServe Property Management Contacts and 24 Hours Emergency Service

1) Land Serve Office 03-8025 9668 (Subang Jaya)
2) Mr. Vincent Tiong 019-2813783 Managing Director)
3) Mr. Gerrard Dass 012-2981154 (General Manager)
4) Mr. Daniel Chua 013-9281899 (Area Manager)
5) Mr. Jeffrey Chew 012-9302492 (MAS Building Executive)

24 Hours Emergency Contact Numbers:
a) Mr. Daniel Chua 013-9281899 (Area manger)
b) Mr. Jeffrey Chew 012-9302492 (MAS Building Executive)
c) Mr. Kumar (Electrical Technician)

Your Complain Column


If you like to made complain's over this site, you can do so, but it is advisable for you personally approach the DMAMC office located in Block B, ground floor starting from 1st August 2008 to look for Mr. Jeffrey Chew the Building Manager from LandServe.

Please fill in your Name, Unit no., Contact no., and problem.

Letter dated: 3rd June 2008 - MAS APARTMENT CLEANNESE AND LANSCAPING IS NOT UP TO EXPECTATION

We as the Committee Members of MAS Apartment recently found that many owners has made complain to us on the job provider by the cleaners and landscaping is not up to the mark. The quality of the jobs has been degrading in recent months and we hope that you can look in to this effectively and urgently.

a) There is NO watering on the plants and some of it is dying off within the compound of parking, playground, swimming pool and etc.
b) There is no sweeping on each floor of walking corridor daily.
c) The lift do not have the wiping detergent smell, so either the cleaner did not wipe or did not use detergent do to so compare with last time.
d) Please wash up the rubbish bin stand constantly and the rubbish room in Block A & B daily so there is no ODOR floating around the compound.
e) Please do not use the swimming pool walkway (shortcut) for disposal of rubbish (trolley) from Block B because it crack-up the tiles on the stair case.
f) Please remove rubbish or unwanted materials at the staircase especially on Block B. E.g mattresses, bicycle that cannot be use, brooms and etc.
g) We prefer previous cleaners (the plump Malay women, she is more responsible) compare with the present one.
h) There is no systemize of cutting or trimming the plants.
i) Washing the toilets, windows and sweeping the community room in Block B
j) Toilet in Block A, please remove unwanted stain. It is very dirty even though not many people using it.
k) Allocate the toiletries utensil in toilet. E.g: broom, mock and etc.
l) Cleaner should clean up the guard house daily. It is a mess.
m) Wipe and re-arrange the swimming pool table and chairs accordingly.
n) Clean up and dispose of rubbish at the BBQ area after using.
o) Clean up the Notice board constantly
p) Please provide your current year service contract for our MC revision.
q) Please list your cleaner job activity and landscaping in details. E.g: how many cleaners allocated, their daily job routine, any scrubbing on common area, how long to your cleaner clean the railing, how often to you fertilize the plant and etc.

Since after issuing this letter to KIP management and the cleaner company, they have proceeded the tasks and their jobs with expectation. Their cleaner supervisor has taken extra intiative and responsible to made sure the above complain is look into it. I would like to said thank you and congratulate for his extra effort.

16 July 2008

LandServe our new Property Manager from 1st August 2008

1) From 1st. August 2008 Damansara MAS Apartment would be officially handle by " Damansara MAS Apartment Management Corporation".

2) Landserve, the new Property Management will be taking over from KIP, the developer and IM Global Property Consultant starting from 1st August 2008. All communication and correspondence shall be forward to LandServe thereafter. The building executive will be Mr. Jeffrey Chew.

3) All payment by cheque shall be issued to "DAMANSARA MAS APARTMENT MANAGEMENT CORPORATION" and NO more to Kepong Industrial Park Sdn Bhd.

4) The new management office for Damansara MAS apartment will be located at Block B, ground floor opposite the lift entrance. Our new address shall be:

DAMANSARA MAS APARTMENT MANAGEMENT CORPORATION.
(NO. RUJUKAN : PTG.SE.51/3/1-PHN/1319)
BLOCK B-G-08 DAMANASARA MAS APARTMENT
PERSIARAN KIP 2, TAMAN PERINDUSTRIAN KIP
52200 KEPONG, WILAYAH PERSEKUTUAN.
Tel / Fax : 03-6280 4655
email: dmamc@streamyx.com
http://dmamc.blogspot.com/

Office Hours:
Monday to Friday: 9.00am to 6.00pm
Saturday: 9.00am to 1.00pm

07 July 2008

Current issues monitor by MC

Below are some of the important issues related to MAS apartment.

1) Fire alarm panel & Co2 control system not working in electrical room on both Block A & B and guard house.
We have ask the RIASSERA SDN. BHD., fire fighting company to check and provide a report on the outcome of their inspection as well as the quotation.

2) Fire extinguishers has expired since Feb'08 and being replace recently on all floor.
DONE!!!!

3) Touch and Go System not working.
After checking with IM Global property manager Daniel, he said the PC and Touch & Go controller is not working and it is very prompt to lightning strike. Currently Sutera and Suria has this problem too. We are currently seeking contractor's and their quotation for the repair.

4) Financial and account to be transfer over by the KIP the developer. We will be going through the account with LandServe once it has finalise the transfer.

5) To be update later.




03 July 2008

MEMO 0802 - Safety Alert


Our Ref: MEMO 0802

Date: 03rd July 2008
To: All Damansara MAS Apartment Residents

Dear All,

RE: Safety Alert: Relocation of Flower Pots Placed on Edge of Corridor Wall and Hanging outside Corridor.

For your kind information, there was a storm two weeks ago (19th June 2008). The wind was very strong and cost some damages, even tiles were fallen from the roof top and hit MAS apartment car porch.

In view of the above, we would like remind and alert all residents to relocate flower pots that are currently being placed on the edge of corridor walls and hanging out side corridor. The flower pots might fall and endanger our safety; this could also become legal liability to the owner if people get hurt in any unforeseen circumstances.

Kindly inform our neighbor on the above.

Your kind attention and action is highly appreciated.

Yours sincerely,
Damansara MAS Apartment Management Corporation

01 July 2008

MAS Security & Emergency Contact Numbers


Our security guard contact numbers:

Security Guard House
03-6273 2578

Day time officer
1) Ah Wai 016-3127407
2) Ah Kit 016-2577585

Night Shift Officer
3) Hari 016-7324628
4) Peter 012-2556776
5) Ah Kit 016-2577585

Emergency Contacts:
MS Elevators (Lifts) 03-7987 1235
Mr. Jeeva - 0123735632 / 03-62526506
Riassera Sdn Bhd (Fire Protection System)
Balai Bomba (Selayang) 03-6136 7944
Hospital (Selayang) 03-6136 7788
Balai Polis (Desa Jaya) 03-6276 2222
TNB (Jinjang) 03-6250 6030 or 15454