LANDSERVE SDN BHD
(Appointed Property Manager for)
DAMANSARA MAS APARTMENT MANAGEMENT CORPORATION
(No. Rujukan : PTG.SEL.51/3/1-PHN/1319)
Block B-G-08, Damansara Mas Apartment, Persiaran KIP 2, Taman KIP, Sri Damansara,
52200 Kepong, Kuala Lumpur.
NOTICE
Date : 21st October 2008
To : All Owners
Re : Customer Portal
Dear Owners,
In order to keep up with the IT era, we would like to inform that we have created a customer portal website and introduce to all owners. This is to facilitate owners to check on their maintenance account and to give their feedback on opinions/suggestions/complain that need urgent attention. This facility also enables owners to check on the up-grading works that are in progress.
Therefore, in order for owners to gain access to the website, you are required to go to the management office to get your password. Our site staff will be most happy to assist you.
Kindly log on to the URL shown below via internet for account checking and complain lodging.
http : //myupms.no-ip.biz/cps/
Steps to log-in
1- Once the webpage is loaded, kindly select the “Property ID” as “Damansara Mas Apartments”
2- Key in your user ID and password at respective rows.
3- Type in security numbers as shown on next row, then click “log in”.
Owners who have collected their used ID and password are advice to log in and change their temporary password. Your feedback are important to us.
If you encounter problem in logging in to the customer portal, please do not hesitate to call us at 03-6280 4655 for further assistance.
Thank you.
FROM : THE MANAGEMENT.
亲爱的业主，
为了顺着与电讯时代并进，我们已为您预备了一个顾客网站供给所有的业主。 这是为了促进所有业主检查他们的物业维修帐户以及给管理层一个反馈在急需要或迫切的关注或是建议与投诉等等。这项设施也促使所有业主检查物业中的进展以及提升的工作。
为了方便与确保您能够登入所属的网站，管理层要求您亲自到管理办公室去取得您的个人的物业密码。 管理执行员将会乐意地协助您。
请通过以下所显示的网页来查询您的帐户。
http ： //myupms.no-ip.biz/cps/
登入与注册步骤
1- 一旦网页登入成功，请在(PROPERTY ID)选项设定为“Damansara Mas Apartments”
2- 请在个别的行列内输入您的物业门号和密码。
3- 请在最后的行列内输入所显示的保安密码，然后点击“Login”。
为了确保您的物业密码不被盗用，请在初次的登陆后更改您所要求的新密码以及再次键入您的新和旧的密码做为保安设施，然后点击“Enter”。 您的反馈对管理层非常宝贵。
如果您在登入时遇到任何问题，请联络03-6280 4655为进一步的协助。
谢谢。
管理层。
01 October 2008
MAS MoonCake Festival 2008
Dear MAS Residents, The Mooncake Festival 2008 was organise successfully with the contribution of food and drinks by the residents itself as well as the RM500 sponsor by LandServe Management.
We are looking to have more of this party and festivals celebration so the residents and childrens can come together and mingle with each others.
20 July 2008
LandServe Property Management Contacts and 24 Hours Emergency Service
1) Land Serve Office 03-8025 9668 (Subang Jaya)
2) Mr. Vincent Tiong 019-2813783 Managing Director)
3) Mr. Gerrard Dass 012-2981154 (General Manager)
4) Mr. Daniel Chua 013-9281899 (Area Manager)
5) Mr. Jeffrey Chew 012-9302492 (MAS Building Executive)
24 Hours Emergency Contact Numbers:
a) Mr. Daniel Chua 013-9281899 (Area manger)
b) Mr. Jeffrey Chew 012-9302492 (MAS Building Executive)
c) Mr. Kumar (Electrical Technician)
2) Mr. Vincent Tiong 019-2813783 Managing Director)
3) Mr. Gerrard Dass 012-2981154 (General Manager)
4) Mr. Daniel Chua 013-9281899 (Area Manager)
5) Mr. Jeffrey Chew 012-9302492 (MAS Building Executive)
24 Hours Emergency Contact Numbers:
a) Mr. Daniel Chua 013-9281899 (Area manger)
b) Mr. Jeffrey Chew 012-9302492 (MAS Building Executive)
c) Mr. Kumar (Electrical Technician)
Your Complain Column
If you like to made complain's over this site, you can do so, but it is advisable for you personally approach the DMAMC office located in Block B, ground floor starting from 1st August 2008 to look for Mr. Jeffrey Chew the Building Manager from LandServe.
Please fill in your Name, Unit no., Contact no., and problem.
Letter dated: 3rd June 2008 - MAS APARTMENT CLEANNESE AND LANSCAPING IS NOT UP TO EXPECTATION
We as the Committee Members of MAS Apartment recently found that many owners has made complain to us on the job provider by the cleaners and landscaping is not up to the mark. The quality of the jobs has been degrading in recent months and we hope that you can look in to this effectively and urgently.
a) There is NO watering on the plants and some of it is dying off within the compound of parking, playground, swimming pool and etc.
b) There is no sweeping on each floor of walking corridor daily.
c) The lift do not have the wiping detergent smell, so either the cleaner did not wipe or did not use detergent do to so compare with last time.
d) Please wash up the rubbish bin stand constantly and the rubbish room in Block A & B daily so there is no ODOR floating around the compound.
e) Please do not use the swimming pool walkway (shortcut) for disposal of rubbish (trolley) from Block B because it crack-up the tiles on the stair case.
f) Please remove rubbish or unwanted materials at the staircase especially on Block B. E.g mattresses, bicycle that cannot be use, brooms and etc.
g) We prefer previous cleaners (the plump Malay women, she is more responsible) compare with the present one.
h) There is no systemize of cutting or trimming the plants.
i) Washing the toilets, windows and sweeping the community room in Block B
j) Toilet in Block A, please remove unwanted stain. It is very dirty even though not many people using it.
k) Allocate the toiletries utensil in toilet. E.g: broom, mock and etc.
l) Cleaner should clean up the guard house daily. It is a mess.
m) Wipe and re-arrange the swimming pool table and chairs accordingly.
n) Clean up and dispose of rubbish at the BBQ area after using.
o) Clean up the Notice board constantly
p) Please provide your current year service contract for our MC revision.
q) Please list your cleaner job activity and landscaping in details. E.g: how many cleaners allocated, their daily job routine, any scrubbing on common area, how long to your cleaner clean the railing, how often to you fertilize the plant and etc.
Since after issuing this letter to KIP management and the cleaner company, they have proceeded the tasks and their jobs with expectation. Their cleaner supervisor has taken extra intiative and responsible to made sure the above complain is look into it. I would like to said thank you and congratulate for his extra effort.
a) There is NO watering on the plants and some of it is dying off within the compound of parking, playground, swimming pool and etc.
b) There is no sweeping on each floor of walking corridor daily.
c) The lift do not have the wiping detergent smell, so either the cleaner did not wipe or did not use detergent do to so compare with last time.
d) Please wash up the rubbish bin stand constantly and the rubbish room in Block A & B daily so there is no ODOR floating around the compound.
e) Please do not use the swimming pool walkway (shortcut) for disposal of rubbish (trolley) from Block B because it crack-up the tiles on the stair case.
f) Please remove rubbish or unwanted materials at the staircase especially on Block B. E.g mattresses, bicycle that cannot be use, brooms and etc.
g) We prefer previous cleaners (the plump Malay women, she is more responsible) compare with the present one.
h) There is no systemize of cutting or trimming the plants.
i) Washing the toilets, windows and sweeping the community room in Block B
j) Toilet in Block A, please remove unwanted stain. It is very dirty even though not many people using it.
k) Allocate the toiletries utensil in toilet. E.g: broom, mock and etc.
l) Cleaner should clean up the guard house daily. It is a mess.
m) Wipe and re-arrange the swimming pool table and chairs accordingly.
n) Clean up and dispose of rubbish at the BBQ area after using.
o) Clean up the Notice board constantly
p) Please provide your current year service contract for our MC revision.
q) Please list your cleaner job activity and landscaping in details. E.g: how many cleaners allocated, their daily job routine, any scrubbing on common area, how long to your cleaner clean the railing, how often to you fertilize the plant and etc.
Since after issuing this letter to KIP management and the cleaner company, they have proceeded the tasks and their jobs with expectation. Their cleaner supervisor has taken extra intiative and responsible to made sure the above complain is look into it. I would like to said thank you and congratulate for his extra effort.
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