Letter dated 30th May 2008 - NEED FOR IMPROVEMENT AND REGULATION ON EXISTING SECURITY MEASURES

We would like to bring to your attention that the existing security measures are lacking in certain areas. Listed below are the areas that need attention and improvement: -

Security officer/guard to clock in and go-rounds watching systematically.
Two-security officer/guard should always be present at all times during duty as per contract.
Security officer/guard in case of any Emergencies or Break-ins appropriate action should be carried out.
Security officer/guard No Non Residents/ Outsiders should be allowed in without proper registration/clearance from Resident/Tenant.
Security officer/guard to ensure that residents using the swimming pool use the proper attire. Any children below the age of 12 years old should be accompanied by the parents/guardians. Non-Compliance to the Rule the security guard has the right not to allow them to use the swimming pool.
Security officer/guard no persons distributing Pamphlets/Brochures etc to be allowed into the premises by the guard in duty.
Security officer/guard on duty must ensure that all utility rooms to be kept locked at all time and keys to be held by the guard on duty.
Security officer/guard must be properly attired in full uniform, which shall be well pressed, and fully buttoned up.
Guard should clamp vehicles on illegal parking and fine RM50.00 . The money to be deposit in to MC account.
Visitor must register and initial the register form. The form will must consist notice on warning of clamping and fine charges for illegal parking, parking at own risk, time enter and leave, resident address to be visit and etc. The form would be created later by the new management.
Notice should be put on the barrier “Any vehicle that park at authorize area will be CLAMP and FINE RM50.00”
Security company should be responsible for any equipments that loss inside the guard house. E.g Loss of Axe, Touch and Go computer, keys to utility room and etc.
Security should have a checklist for item listed in the guard house, like keys, computer when changes of security shift.
Security must enforce the House Rules effectively and constantly. E.g: Clamping illegal parking, apply overnight visitor parking pass and so on.